Smarter Rentals. Happier Clients.

Guiding Wedding Rental Professionals To Deliver Unforgettable Customer Experiences and Simple, Smart Marketing.

Joining Our Community, You’ll Gain Access to

Growth Strategies

Custom strategies designed to make your wedding rental business stand out and attract the right clients.

Industry Expertise

With deep industry knowledge, I provide practical insights and proven techniques to drive your business growth.

Rewarding Results

Let’s work together to build and create lasting change in your business through marketing and customer experience.

Hello, I am Charlena!

Your Trusted Rental Strategist

I'm passionate about helping wedding rental businesses thrive in a competitive market. As a dedicated wedding rental CX & Marketing Coach, I focus on sharing practical marketing tactics and customer experience strategies that can transform your business, regardless of your size or current revenue.


My core values

I believe that what you envision for your wedding rental business is achievable, and I’m here to support you every step of the way. This journey is built on five core pillars: accountability, commitment, respect, trust, and humility. Together, we’ll turn your vision into reality.

My life’s story

As a dedicated wife, mother, and marketing expert, I’ve turned my personal journey into a passion for helping wedding rental professionals succeed. I focus on the game-changers: marketing and customer experience, the keys to unlocking your business’s full potential. With proven techniques and real-life insights, I’ll guide you to create a successful roadmap, driving growth and lasting results. Let’s work together to elevate your business!

Why trust me?

4.9/5

Customer Ratings

12+

Dedicated years of

Marketing & Customer experience
Rental Customer Satisfaction

100%

Commitment to You

and your wedding rental success.
My Services

Areas of expertise

Unlock the full potential of your wedding rental business with personalized coaching designed to help you grow, attract ideal clients, and elevate your customer experience.

Marketing & Branding

Customer Experience Mastery

Networking & Partnerships

My Programs

Crafted with precision, designed to meet you where you are ​and guide you to where you want to be.

RentalReach

8 WEEKS

Master the art of marketing your wedding rental business through a systematic approach that drives consistent bookings and builds a recognizable brand in your local market.

$299

StarService

6 WEEKS

Develop a systematic approach to client service that transforms the entire rental experience from inquiry to return, resulting in consistent 5-star reviews and passionate referrals.

$699

VendorVault

6 WEEKS

Develop a network of strategic partners and industry connections that provide a consistent stream of referrals and collaborative opportunities to grow your wedding rental business.

$1,499

Not sure what program works best for you?

Book a Complementary Discovery Call!

*All programs benefit from a 5 day no-questions-asked Money Back Guarantee.

How it works

The 4 Easy Steps

1.

Discovery Session

Begin with a personalized discovery ​session. We'll delve into your aspirations, ​challenges, and the vision you have for ​your life. This session starts a tailored ​coaching plan designed just for you.

2.

Tailored Coaching Plan

I will create a ​customized coaching plan for you. Whether you're ​focused on marketing, customer experience, or networking & partnerships, our plans serve as ​your roadmap to success.

3.

Weekly Coaching Sessions

Engage in weekly one-on-one coaching ​sessions where we dive into targeted ​discussions and strategies. These ​provide a consistent space for growth, and ​actionable steps toward your goals.

4.

Ongoing Support System

Beyond our regular sessions, you benefit from continuous support and reflection. ​I conduct periodic check-ins, progress assessments, ​and unlimited email support ensure that ​you stay on track.

Testimonials

What my clients have to say about working with me

“The free eBook was the green light, as it is a must-have for wedding rental pros. I didnt understand the value of a 5-star experience.”

Nicole

“Charlena helped me create automations that helped me receive more client reviews, which ultimately increased business bookings!”

Whitney

"Funny enough I do not own a wedding rental business, but the content shared works across all industries."

Cynecia

Stay inspired!

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Join my community and receive a dose of inspiration in your inbox. Subscribe to stay updated on exclusive content, offers, and transformative insights. Let's start this journey together!

Get all the details

FAQ - Frequently asked questions

  • Coaching involves personalized sessions, ​goal-setting, and strategies for growth. It's ​a collaborative process where a coach ​guides you toward achieving your ​aspirations and overcoming challenges.

  • Sessions typically last 60 minutes, ensuring ​ample time for discussion, goal-setting, and ​personalized guidance. The duration ​provides a focused and impactful coaching ​experience.

  • No, coaching is versatile. Whether it's ​personal development, career transitions, ​or wellness, coaching adapts to your unique ​goals. It's about empowering you to thrive in ​all aspects of life.

  • My coaching is tailored, empathetic, and ​results-driven. I focus on your individual ​needs, providing a holistic approach to ​personal development, career growth, and ​overall well-being.

  • Absolutely! My coaching is flexible to ​address various aspects—personal, career, ​wellness. We'll collaborate to create a ​tailored plan that aligns with your ​multifaceted goals.

  • Frequency depends on your needs. Weekly ​sessions are common initially, then we ​adjust based on progress. Consistency ​enhances the coaching impact, ensuring ​sustained growth and development.

Do you want to know more? Don’t hesitate to get in touch!

From the Blog

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