Smarter Rentals. Happier Clients.
Guiding Wedding Rental Professionals To Deliver Unforgettable Customer Experiences and Simple, Smart Marketing.
Joining Our Community, You’ll Gain Access to
Growth Strategies
Custom strategies designed to make your wedding rental business stand out and attract the right clients.
Industry Expertise
With deep industry knowledge, I provide practical insights and proven techniques to drive your business growth.
Rewarding Results
Let’s work together to build and create lasting change in your business through marketing and customer experience.
Hello, I am Charlena!
Your Trusted Rental Strategist
I'm passionate about helping wedding rental businesses thrive in a competitive market. As a dedicated wedding rental CX & Marketing Coach, I focus on sharing practical marketing tactics and customer experience strategies that can transform your business, regardless of your size or current revenue.
My core values
I believe that what you envision for your wedding rental business is achievable, and I’m here to support you every step of the way. This journey is built on five core pillars: accountability, commitment, respect, trust, and humility. Together, we’ll turn your vision into reality.
My life’s story
As a dedicated wife, mother, and marketing expert, I’ve turned my personal journey into a passion for helping wedding rental professionals succeed. I focus on the game-changers: marketing and customer experience, the keys to unlocking your business’s full potential. With proven techniques and real-life insights, I’ll guide you to create a successful roadmap, driving growth and lasting results. Let’s work together to elevate your business!
Why trust me?
4.9/5
Customer Ratings
12+
Dedicated years of
Marketing & Customer experience
Rental Customer Satisfaction
100%
Commitment to You
and your wedding rental success.
My Services
Areas of expertise
Unlock the full potential of your wedding rental business with personalized coaching designed to help you grow, attract ideal clients, and elevate your customer experience.
Marketing & Branding
Customer Experience Mastery
Networking & Partnerships
My Programs
Crafted with precision, designed to meet you where you are and guide you to where you want to be.
RentalReach
8 WEEKS
Master the art of marketing your wedding rental business through a systematic approach that drives consistent bookings and builds a recognizable brand in your local market.
$299
StarService
6 WEEKS
Develop a systematic approach to client service that transforms the entire rental experience from inquiry to return, resulting in consistent 5-star reviews and passionate referrals.
$699
VendorVault
6 WEEKS
Develop a network of strategic partners and industry connections that provide a consistent stream of referrals and collaborative opportunities to grow your wedding rental business.
$1,499
Not sure what program works best for you?
Book a Complementary Discovery Call!
*All programs benefit from a 5 day no-questions-asked Money Back Guarantee.
How it works
The 4 Easy Steps
1.
Discovery Session
Begin with a personalized discovery session. We'll delve into your aspirations, challenges, and the vision you have for your life. This session starts a tailored coaching plan designed just for you.
2.
Tailored Coaching Plan
I will create a customized coaching plan for you. Whether you're focused on marketing, customer experience, or networking & partnerships, our plans serve as your roadmap to success.
3.
Weekly Coaching Sessions
Engage in weekly one-on-one coaching sessions where we dive into targeted discussions and strategies. These provide a consistent space for growth, and actionable steps toward your goals.
4.
Ongoing Support System
Beyond our regular sessions, you benefit from continuous support and reflection. I conduct periodic check-ins, progress assessments, and unlimited email support ensure that you stay on track.
Testimonials
What my clients have to say about working with me
“The free eBook was the green light, as it is a must-have for wedding rental pros. I didnt understand the value of a 5-star experience.”
Nicole
“Charlena helped me create automations that helped me receive more client reviews, which ultimately increased business bookings!”
Whitney
"Funny enough I do not own a wedding rental business, but the content shared works across all industries."
Cynecia
Stay inspired!
Subscribe to my Newsletter
Join my community and receive a dose of inspiration in your inbox. Subscribe to stay updated on exclusive content, offers, and transformative insights. Let's start this journey together!
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Get all the details
FAQ - Frequently asked questions
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Coaching involves personalized sessions, goal-setting, and strategies for growth. It's a collaborative process where a coach guides you toward achieving your aspirations and overcoming challenges.
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Sessions typically last 60 minutes, ensuring ample time for discussion, goal-setting, and personalized guidance. The duration provides a focused and impactful coaching experience.
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No, coaching is versatile. Whether it's personal development, career transitions, or wellness, coaching adapts to your unique goals. It's about empowering you to thrive in all aspects of life.
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My coaching is tailored, empathetic, and results-driven. I focus on your individual needs, providing a holistic approach to personal development, career growth, and overall well-being.
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Absolutely! My coaching is flexible to address various aspects—personal, career, wellness. We'll collaborate to create a tailored plan that aligns with your multifaceted goals.
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Frequency depends on your needs. Weekly sessions are common initially, then we adjust based on progress. Consistency enhances the coaching impact, ensuring sustained growth and development.
Do you want to know more? Don’t hesitate to get in touch!
From the Blog
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How to Start a Profitable Wedding Rental Business
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How Marketing Helps Generate Business
Marketing helps businesses attract customers, build brand awareness, and increase revenue. A strong strategy ensures visibility, engages the right audience, and drives growth in a competitive market.
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Why Couples Choose Specific Rental Companies
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